**** Forward

*** HOW A RESTAURANT IS SET UP

**** WHAT IS A RESTAURANT?

**** THE PRODUCTION PROCESS

**** DIVISION OF LABOR AND THE USE OF MACHINES

*** INTENSITY AND STRESS

**** TIPS

**** CUSTOMERS

**** COERCION AND COMPETITION

*** HOW A RESTAURANT IS TAKEN APART

**** WHAT THE WORKER WANTS

**** WORK GROUPS

**** WORKERS, MANAGEMENT AND WORKER-MANAGEMENT

**** UNIONS

**** A WORLD WITHOUT RESTAURANTS