* What is consensus?

* What’s wrong with majority voting?

* Why use consensus?

* Who uses consensus?

* How does consensus work?

* The process

* What if we cannot agree?

* Guidelines for consensus building

* When not to use consensus

** When there is no group in mind

** When there are no good choices

** When they can see the whites of your eyes

** When the issue is trivial

** When the group has insufficient information

* Common problems and how to overcome them

** Consensus can be time consuming

** Time pressure

** Overuse/underuse/misuse of the right to veto

** The group is too large

* And finally