* Shift One: Introduction
** Chapter 0: Who We Are
** Chapter 1: Book Organization
* Shift Two: Welcome to the Company.
** Chapter 2: Collective Section Comments
** Chapter 3: Historical Employee Manuals
*** References
** Chapter 4: Current Employee Manuals
*** References
** Chapter 5: Orientation
* Shift Three: Things That Employees Endure
** Chapter 6: Collective Section Comments
** Chapter 7: Bastard Bosses from Our Past.
*** References
** Chapter 8: Mess in Aisle 3 (Real Crises)
*** References
** Chapter 9: Busywork
*** References
** Chapter 10: False Crises
** Chapter 11: Bosses Like Spreadsheets
*** References
** Chapter 12: Vacation/Holiday
*** References
** Chapter 13: Drowning
*** References
** Chapter 14: Everyone is Working through the Weekend.
*** References
** Chapter 15: Identity Politics at Work.
*** References
** Chapter 16: Old Age, Illness, and Death
*** References
** Chapter 17: Retirement
** Chapter 18: Lunchtime
*** References
** Chapter 19: Employee Surveys
*** References
** Chapter 20: Employee Romance
*** References
** Chapter 21: Turf Wars
*** References
** Chapter 22: The Social Cost
*** References
* Shift Four: What Am I feeling today?
** Chapter 23: Collective Section Comments
*** References
** Chapter 24: Depression
** Chapter 25: Nihilism/Anger
*** References
** Chapter 26: Fatigue/Sleep
*** References
** Chapter 27: Being Resigned to the Job.
* Shift Five: How do I Behave?
** Chapter 28: Collective Section Comments
** Chapter 29: No Work at All/Underemployed
*** References
** Chapter 30: Compliance
** Chapter 31: More Weight
*** References
** Chapter 32: Change Agent
*** References
** Chapter 33: Bartleby and Noncompliance
*** References
** Chapter 34: Rebellion
* Shift Six: A Dash of Management
** Chapter 35: Collective Section Comments
** Chapter 36: Social Control
*** References
** Chapter 37: Management Meetings (1 on 1, Skip Level)
*** References
** Chapter 38: Layoffs
*** References
** Chapter 39: Reviews
*** References
** Chapter 40: The Lean Organization Exposed
*** Introduction
*** Worker Reaction
*** Coping/Resisting Strategies
** Chapter 41: Measurements, a Management Fraud
*** References
** Chapter 42: One Team
*** References
** Chapter 43: The Upper Management Org Meeting
*** References
** Chapter 44: The Team Meeting
** Chapter 45: Changing the Team
*** References
** Chapter 46: Perfection is 4 weeks away
** Chapter 47: Disconnect
** Chapter 48: Eulogies
*** References
* Shift Seven: Strategy and Tactics
** Chapter 49: Collective Section Comments
** Chapter 50: Guerilla Warfare
** Chapter 51: No Violence
** Chapter 52: Open Letters
* Shift Eight: Just Some Words Before We All Go
** Chapter 53: The End?
*** References